Uisce Éireann has completed a temporary repair at the Dungarvan Water Treatment Plant following a mechanical pump failure that disrupted water supply to customers in the area.
While the issue has been resolved, it will take time for the network to recover fully and for normal supply to return to all affected customers.
To help the network recharge and return full supply to all customers, night-time water restrictions will be in place from 11.00 p.m., this evening, Thursday, 7 August until 7.00 a.m., tomorrow, Friday, 8 August.
Customers may continue to experience low water pressure or intermittent outages throughout Friday as final repairs are completed.
The impacted areas include Abbeyside, Ballinroad, Clonea, Knocknagrannagh, Burgery, Ballinacourty, Dungarvan, and surrounding parts of County Waterford.
Maura Phelan, Water Operations Manager at Uisce Éireann, said: “We understand how disruptive this is for our customers. I want to thank the community for their continued patience and urge everyone to conserve water as supply returns. Our priority is to complete repairs safely and efficiently to minimise further inconvenience.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
To register as a vulnerable customer or as an alternative contact, visit: www.water.ie/vulnerablecustomer.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section of www.water.ie.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.
Please take note of the following reference number and enter it into the search bar should you wish to return for an update: WAT00096957.
